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The list of all positive reviews we have received is huge and is still growing at an enormous rate. We are very proud of our commitment to customer service and have selected a tiny selection of these comments to show what our customers think of us.
We have removed personal details to preserve privacy but these are genuine comments from our customers:
WOW !!! WHAT A SERVICE!!I just had to tell you how impressed I am by your service.I printed off my order at 10pm on12 November, the parcel was collected as requested on the 15 November at 2.30pm.IT WAS DELIVERED TO MY DAUGHTERS HOUSE IN VANCOUVER AT 3PM ON THE 16TH NOVEMBER!!!! That is barely 16 hours later ( and it was the second attempt at delivery that day, she was out in the morning or it would have been earlier)I cannot thank you enough and will certainly recommend Parcel2Go to all my family and friends WELL DONE ALL
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This review currently has 12 ratings made against it with an average score of 3.
I would like to say how very impressed with your service I have been. Its very rare these days to have a service that collects when they say they will and I received my parcel yesterday morning. Please keep up the service standards you have set and I will recommend your serve to anyone who asks about it. I will also place a small ad on the board of the local English shop informing people that they can now get deliveries from the Uk without all the normal hassles.
This review currently has 5 ratings made against it with an average score of 3.
Thank you for keeping me informed throughout. It is a very good service and when I need the same sort of thing again again I shall have no hesitation in contacting you. I have tracked the parcel and it has been delivered today at 11:35. You may like to know that the package contained a selection of locally donated Christmas gifts for needy children in Sri Lanka, so your company has helped it on the first stage of its journey. Oxfam, Christian Aid, Sri Lankan links, Red Cross Parcels all turned me down, but you didn't.
Been meaning to get in touch with you. The package was collected on a Tuesday and believe it or not was delivered the next day in New York - unbelievable! In fact the replacement is now on its way to me. Thanks for everything.
This review currently has 3 ratings made against it with an average score of 3.
So unbelievably impressed with the service! I sell quite a bit on ebay and have had a few problems with sending things via Royal Mail (late delivery, lost packages, high costs etc.).I thought I would try parcel2go.com on sending some 'test' packages. The friendly DHL driver came at 11am on the day specified and helped me with the paperwork. I could track the parcels' every movement and was amazed that they were constantly on the move. Less than 24 hours later I started to receive confirmation that they were being delivered around the country.Amazing. I'm so impressed with the service and will definitely be using you again and again and again...!
This review currently has 7 ratings made against it with an average score of 3.
I placed an order for 4 wheels to be collected from Sussex and brought to Lincolnshire.They were collected on Wednesday at around 4.30 we think and by next morning they were on my door step at 10am.I think that is fantastic and for £40 that is service second to none!Thank you so very much.I am just about to place another two orders with you now for deliveries.Take care and please pass on my thanks to all concerned. I am delighted.
This review currently has 2 ratings made against it with an average score of 3.
Hi Parcel2go,Good website and colours used are very balanced.The front navigation page is very straight forward and is way better than Royal mails "tiny" lettering and terrible layout.I use eBay quite a bit and will advertise you from now on with my listings.Thanks very much.
This review currently has 1 ratings made against it with an average score of 3.
What great improvements you have made to the site.It is so easy to use now and great customer service.Thanks for the great site and also what friendly drivers you have got.Thanks.
As always...superb service. Just sent a (very important Grandson Birthday present) parcel to Rep. of Ireland. Couldn't track it beyond day of collection so used Live Help....terrific... very nice on-line who 'found it' leaving the Waterford depot. It was delivered shortly after that and Grandson really thrilled. Thank you very much. If you can do it what's wrong with our 'nationalised' one that they are SO expensive & unreliable...plus I have to take it to them!
This review currently has 3 ratings made against it with an average score of 2.
Thank you so much for your very comprehensive e-mails, which have been helpful. This is the first time I have used "parcel2go" and I am very impressed so far. I feel sure that with its good reputation DHL will not let us down.