There could be many reasons for this; here are some examples: Address details are inaccurate or spelled incorrectly. Please enter a house number OR name; not both If the postcode you are looking for is less than 6 months old it may not be in the database we use. The database is updated every 3 months but in some cases this may take longer, this is not within our control and unfortunately Parcel2Go.Com cannot help with this issue. Postcode searches are for UK postcodes and Northern Ireland only. Southern Ireland does not have postal codes and other European destinations will not bring back search results on our website, even if the format is similar to that of British postcodes. If you have eliminated the above possible reasons, please email us via the contact page on the website with the details you are trying to enter and we will do our best to try and find out what the issue is.

Your search may be too broad, try narrowing down your search to the local area you are looking for. Search results may also be affected if you add the same word in 2 fields of the search. E.g. London Rd, London. Again try narrowing down your search to an area within.

It is important that postcodes are entered correctly to bring back address results. Please see below for examples of possible postcode formats: A1 2BB, A11 2BB, AA1 2BB, AA11 2BB (examples only).

If your address does not have a town you can enter any other area details such as the city or district in its place. You can enter roads, crescents, courts, lanes etc in place of streets. If you do not have any details for one of the fields such as the street try filling in as many of the other fields as you can accuratley and our search results should still bring up the possible postcode/addresses you are looking for.